Phone the Metlink Service Centre on 0800 801 700. This service is our primary public contact point, our staff will help you plan any public transport trip within our region.
Metlink staff can also offer assistance if you have any questions about the journey planner section of our website.
Operating hours for the Metlink Service Centre:
Monday to Saturday 7.00am till 9.00pm
Sunday 8.00am till 8.00pm
Bus timetables are available from our reception at 142-146 Wakefield Street, Wellington, and at information centres, libraries and retail outlets throughout the region. Train timetables are available at Wellington, Porirua, Paraparaumu, Waterloo Interchange and Upper Hutt railway stations.
If you would like a timetable or guide posted to you, email your name and address to info@metlink.org.nz. Don't forget to let us know which timetable you want.
The Metlink service centre will pass on any compliments or complaints you may wish to make about your public transport journey to the appropriate person. Or email us at info@metlink.org.nz.
Please contact the relevant operator:
Go Wellington (formerly Stagecoach): 04 387 1099, Monday to Friday 9am - 4pm
Valley Flyer (formerly Cityline Hutt Valley): 04 569 2933
Mana Coach Services: 04 235 8819
Newlands Coach Services: 04 478 8315
Tranz Metro: 04 498 3000 ext 48383
Tranzit Coachlines: 06 377 1227
142 Wakefield Street
P O Box 11646
Wellington
New Zealand
Email: info@metlink.org.nz
Telephone: 0800 801 700
Facsimile: 04 802 0352
We welcome any other feedback or comments you may have. Please put your comments in an email to info@metlink.org.nz or write us a letter to the address above.
Greater Wellington Regional Council is responsible for ensuring the delivery of a safe, fair, reliable and environmentally-friendly transport system in the region at least cost to the regional ratepayer.
